1. Acceptance of Terms

By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms & Conditions and all applicable policies under UAE law. If you do not agree, you must not use this website.

2. Business Model Disclosure

We operate using a global sourcing and fulfillment model, including dropshipping. Products may be shipped directly from international suppliers and warehouses.

3. Product Information & Variations

Product descriptions, images, and specifications are provided by suppliers. Minor variations in packaging, branding, or color may occur and shall not be considered defects.

4. Kids Product & Safety Disclaimer

Our products, including educational toys, are designed for safe usage. However, adult supervision is recommended. The company is not liable for misuse, improper handling, or accidents.

5. Pricing & Payments

• All prices are listed in AED (UAE Dirhams) unless stated otherwise.
• Payments are processed securely through UAE-approved payment gateways.
• Prices may change without prior notice.

6. Order Processing

Orders are processed within 1–3 business days after confirmation. Processing times may vary depending on supplier and stock availability.

7. Shipping & Delivery (UAE & GCC)

• UAE: 2–5 business days
• GCC Countries: 5–10 business days

Delivery timelines are estimates and may vary due to logistics, customs, or external factors.

8. Customs Duties & VAT

Customers are responsible for any applicable VAT, customs duties, or import charges as per UAE or GCC regulations.

9. Order Cancellation

Orders can be cancelled within 12 hours of placement. Once processing or shipping has started, cancellation may not be possible.

10. Returns & Refunds

Returns are accepted only for defective, damaged, or incorrect items. Please refer to our Refund Policy for full details.

11. Limitation of Liability

We are not responsible for delays, damages, or losses caused by courier services, suppliers, customs authorities, or unforeseen events.

12. Intellectual Property

All website content, including text, images, and branding, is the property of Ai Base Technologies FZE and may not be used without permission.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall fall under UAE jurisdiction.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

15. Contact Information

Email: info@aibase.ae
Phone: +971 545 61 0545