1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy in accordance with applicable UAE data protection regulations.

2. Information We Collect

• Name, phone number, and email address
• Shipping and billing address
• Payment details (processed securely via third-party gateways)
• Device information, IP address, and browsing behavior

3. How We Use Your Information

• To process and deliver orders
• To communicate order updates and customer support
• To improve website functionality and user experience
• To prevent fraud and ensure security

4. Payment Security

All payments are processed through secure, UAE-approved payment gateways. We do not store your credit/debit card details on our servers.

5. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance your browsing experience, track website performance, and optimize marketing campaigns. You can disable cookies through your browser settings.

6. Sharing of Information

We may share your information with trusted third parties including logistics providers, payment processors, and technology partners only for order fulfillment and service delivery.

7. Data Storage & Security

Your data is stored securely and protected using industry-standard security measures. We take reasonable steps to prevent unauthorized access, misuse, or disclosure.

8. International Data Transfers

As part of our global operations, your information may be processed or stored in countries outside the UAE. We ensure appropriate safeguards are in place.

9. Your Rights

• Request access to your personal data
• Request correction or deletion of your data
• Opt-out of marketing communications

10. Retention of Data

We retain your information only as long as necessary for business, legal, or regulatory purposes.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website indicates acceptance of any changes.

13. Contact Us

Email: info@aibase.ae
Phone: +971 545 61 0545