1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. We comply with applicable UAE data protection regulations and ensure transparency in data handling.

2. Information We Collect

• Name, phone number, and email address
• Shipping and billing address
• Payment details (processed via secure gateways)
• Device data, IP address, and browsing behavior

3. How We Use Your Information

• Order processing and delivery
• Customer support and communication
• Website optimization and analytics
• Fraud prevention and security monitoring

4. Payment Security

Payments are processed through secure UAE-approved payment providers. We do not store your card details.

5. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and improve marketing performance. You can disable cookies via browser settings.

6. Sharing of Information

We share data only with trusted logistics partners, payment processors, and service providers strictly for order fulfillment and operations.

7. Data Security

We use industry-standard security measures to protect your personal data against unauthorized access or misuse.

8. International Transfers

Data may be processed outside UAE for operational purposes with appropriate safeguards in place.

9. Your Rights

• Access your data
• Request corrections or deletion
• Opt-out of marketing communication

10. Data Retention

Data is retained only as long as necessary for business and legal requirements.

11. Third-Party Links

We are not responsible for privacy practices of external websites linked from our platform.

12. Policy Updates

This policy may be updated periodically. Continued use of our services indicates acceptance.

13. Contact

Email: info@aibase.ae
Phone: +971 545 61 0545